Support Center

Troubleshooting Android

  • Clear App Data

    Depending on the version of android you are using, you will have slightly different options here. Open the ...

    Aug 24, 2013 01:38PM EDT
  • Installing without Google Play Market

    Not all android devices are created equal. Because the settings range so widely, some devices have not been ap...

    Oct 31, 2013 07:06AM EDT
  • Kindle Fire Compatibility Issues

    The Kindle fire is an example of an android device that will technically work with Toshiba Book Place if you s...

    Nov 18, 2013 08:12AM EST
  • Books Do Not Appear

    If purchased content does not appear in your library, please check the My Purchases section of the app. Your ...

    Sep 16, 2013 10:24AM EDT
  • Books Will Not Load

    Typically, if books do not load, it could be one of three issues. The program has frozen. This usually h...

    Oct 31, 2013 07:08AM EDT

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