Support Center

Using the Auto Repair Utility

Last Updated: Sep 16, 2013 10:24AM EDT

If you would like to try an automatic repair of your system, please download the repair utility. Please make sure to allow this file in your antivirus program as it is unlabeled and will likely be flagged as an unknown or a virus. Launch the EXE file and say yes to the user account control pop up and follow the steps on your screen.

Download the repair tool to get started

After downloading, it is IMPERATIVE that you right click the exe file and select "Run as Administrator" and then say yet to the pop up. Not doing this will result in an error message and a failed uninstall/reinstall.
If you see the following image on the command prompt when running the tool, close the script and rerun it as admin:

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